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Terms & Conditions

WEBSITE USE

All trademarks, service marks, trade names and photography are the property of LizSteinfeld LLC. No use of these may be made without the prior written consent from LizSteinfeld LLC. The logo, designs, advertisements, and photographic images described or displayed on the site are the intellectual property of LizSteinfeld LLC and may not be used without permission.

YOUR ACCOUNT

When you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. In effect, you agree to accept responsibility for all activities that occur under your account or password.

ITEM AVAILABILITY

The merchandise available on LizSteinfeld.com is subject to change. To stay informed of new arrivals and sales, you can register to receive our newsletter when creating an account. Despite our efforts in synchronizing the website merchandise with our stock, some items that appear on the website may be out of stock. In this case, we will automatically refund your payment and inform you about the unavailability shortly after the order is placed.

CUSTOMS

For orders shipped outside of the U.S. you should consult the customs officials of your country. We do not take responsibility for duty fees, brokerage fees and shipment delays due to customs, if any.

RETURN POLICY

Items marked final sale cannot be returned. All Sale items are final sales. The item(s) must not be worn, altered or washed and be accompanied by original tags. We do not accept returns for panties. The balance will be refunded to your credit card within 21 business days of the reception of the item at our warehouse. All returns must be authorized by us prior to the return. Please contact us by email or phone to make a Return Authorization request. The return authorization number must be clearly written on the outside of the package. Additionally, returns should be shipped with a service providing a tracking number and insurance as we are not responsible for delayed or lost packages. Any returns received without a Return Authorization number or that do not comply with the above may be denied at the discretion of LizSteinfeld.com.

WRONG ADDRESS, NON RECEIVED ITEMS AND RETURNS

If the item is not received and sent back to us by the postal service company you will be charged the actual shipping fee (not according to the above table). The price of the item will be credited once we receive the item. We will contact you to inform you when we receive the package.

DISCLAIMER

By using this site, you assume full responsibility of any equipment you use in connection with your use of this site, and LizSteinfeld LLC shall not be liable for any damages of any kind related to your use of this site.

POLICY CHANGES

This policy describes the ways we collect, store, use and protect your personal information. You accept this policy and consent to such collection, storage and use when you sign up for or use our products, services or any other feature, technologies or functionality offered by us on our website or through any other means.

We may amend this policy at any time by posting a revised version on our website. The revised version will be effective at the time we post it.

INFORMATION WE COLLECT

When you visit the LizSteinfeld.com website or use LizSteinfeld’s services, we collect your IP address and standard web log information, such as your browser type and the pages you accessed on our website. If you open an account, we collect the following types of information from you: Contact information – your name, address, phone, email and other similar information.

Financial information – the full bank account numbers and credit card numbers that you link to your account or give us when you use our services.

Before permitting you to use LizSteinfeld LLC services, we may require you to provide additional information we can use to verify your identity or address or manage risk, such as your date of birth. We may also obtain information about you from third parties such as credit bureaus and identity verification services.

When you are using the LizSteinfeld LLC services, we collect information about your account transactions and your other activities on our website or using the

LizSteinfeld LLC services and we may collect information about your computer or other access device for fraud prevention purposes.

HOW WE PROTECT YOUR INFORMATION

Throughout this policy, we use the term “personal information” to describe information that can be associated with a specific person and can be used to identify that person. We do not consider personal information to include information that has been anonymized so that it does not identify a specific user.

We store and process your personal information on our computers in the United States and elsewhere in the world where LizSteinfeld LLC has facilities, and we protect it by maintaining physical, electronic and procedural safeguards in compliance with applicable law. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities.

MARKETING

We don’t sell or rent your personal information to third-parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising. If you don’t wish to receive marketing communications from us or participate in our ad-customization programs, simply indicate your preference by logging into your account going to the profiles sub tab under the My Account tab and adjusting your preferences or by following the directions provided with the communication or advertisement.

CONTACT US

If you have any questions or suggestions regarding our privacy policy, if you wish to be removed from our mailing list or for any other information, you may contact us at:

LizSteinfeld LLC

59 Atlantic Avenue

Marblehead, MA 01945

USA

Phone: 781-631-1299

info@lizsteinfeld.com